![]() Once your system reboots, does your laptop screen display? If not, we will want to use the Windows Key + P keyboard combination to see if we can set your system to PC Screen Only in order to set the internal laptop display as active (example screenshot attached).ĭoes using the Windows Key + P keyboard combination help to get your laptop screen active again? Please let us know whenever you have a moment and we will go from there. With most of the Dell laptops running Windows Operating system, the regular update cycle and drivers being updated can cause the driver to be corrupt and misbehave, so we recommend checking the software as well as hardware sides as a possible cause of your issue. We will first want to see if we can get the internal screen to display again by disconnecting our dock and rebooting your system ( likely by holding down the power button to preform a hard shut down ). Software is as much important in keeping your laptop running as the hardware of your laptop is. Thanks for the description of the behavior you are seeing, definitely strange in that your laptop screen is no longer displaying. ![]() Hi Steven, thanks for posting! Sorry to hear that your laptop screen is blank after connecting our dock and I will be happy to help! ![]()
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